pub201 Privacy Policy – How We Handle Your Personal Data

1 Introduction

pub201 ("we," "us," "the platform") is committed to protecting the privacy and personal data of every player who uses our services. This Privacy Policy describes how we collect, use, store, and share personal information when you register for and use the pub201 online gaming platform, website, and mobile app.

This policy applies to all players accessing pub201 from the Philippines and is intended to be consistent with the requirements of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.

This policy should be read alongside our Terms and Conditions. If you have any questions about your privacy or how your data is handled, our support team is available 24/7 through your account dashboard or the pub201 app.

2 Data We Collect

pub201 collects personal information in three main ways: information you provide to us directly, information generated by your use of the platform, and information collected automatically through standard technology.

We do not collect sensitive personal information beyond what is required for KYC identity verification and account security. We do not store full payment card details — credit cards are not an accepted payment method on pub201.

3 How We Use Your Data

pub201 uses the personal data it collects for the following purposes:

• Account creation and management – to set up and maintain your player account, verify your identity, and manage your profile.
• Processing transactions – to process deposits to your wallet and withdrawals to your nominated Philippine bank account or supported e-wallet in PHP.
• Platform security – to detect and prevent fraud, unauthorised account access, bonus abuse, and other prohibited activities described in our Terms and Conditions.
• Customer support – to respond to your queries, resolve disputes, and process responsible gaming requests such as self-exclusion.
• Legal and compliance obligations – to comply with applicable Philippine laws, including identity verification and transaction record-keeping requirements.
• Service improvement – to analyse platform performance, game popularity, and player experience in order to improve our services. This analysis is conducted on aggregated or anonymised data where possible.
• Communications – to send you important account notifications such as transaction confirmations, security alerts, and policy updates. Marketing communications are sent only where you have opted in.

4 Sharing Your Data

pub201 does not sell, rent, or trade your personal data to third parties. We share data only in the following limited circumstances:

• Payment processors: Sharing the minimum data necessary to process your deposit or withdrawal transaction through Philippine banking or supported local e-wallet channels.
• Game and technology providers: Technical service providers who support platform operations, gaming software, and infrastructure. These providers are contractually required to handle data only as directed by pub201 and in accordance with applicable privacy law.
• Legal and regulatory requirements: Where required by applicable Philippine law, court order, or lawful authority. pub201 will notify players of such disclosures where legally permitted to do so.
• Fraud prevention and security: Sharing data with relevant authorities or service providers when there is reasonable grounds to suspect fraud, money laundering, or other criminal activity in connection with an account.

In all cases where data is shared with third-party providers, pub201 requires those providers to maintain appropriate data protection standards and restricts their use of your data to the specific purposes for which it was shared.

5 Cookies and Tracking

pub201 uses cookies and similar tracking technologies to operate the platform effectively and improve your experience. Cookies are small text files stored on your device when you visit the platform.

The main types of cookies used on pub201 are:

• Essential cookies – required for the platform to function, including session management and account security. These cannot be disabled.
• Analytics cookies – used to understand how players use the platform, which pages are visited most, and where errors occur. This data is used in aggregated, anonymised form.
• Preference cookies – used to remember your settings and preferences between sessions.

6 Data Security

pub201 takes the security of your personal data seriously and applies a range of technical and organisational measures to protect it against unauthorised access, loss, or misuse.

Key security measures include:

• SSL/TLS encryption on all data transmitted between your device and pub201 servers
• OTP verification required for new device logins, adding a layer of protection beyond your password
• Access controls that limit internal access to personal data to staff with a specific operational need
• Secure storage for KYC documents and sensitive verification data
• Regular security reviews of platform systems and third-party integrations

Despite these measures, no online platform can guarantee absolute security. If you believe your account has been compromised, contact pub201 support immediately through the in-app chat or your account dashboard.

7 Data Retention

pub201 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including meeting legal, accounting, or reporting obligations under Philippine law.

General retention guidelines applied by pub201:

• Active account data is retained for the duration of your account's active status.
• Transaction records are retained for a minimum period as required under applicable financial record-keeping regulations.
• KYC documents are retained for the period required by relevant Philippine law after account closure.
• Support communications are retained for a reasonable period to support dispute resolution.

When personal data is no longer required, pub201 will securely delete or anonymise it. You may request deletion of your account data at any time — see Section 8 for your rights.

8 Your Privacy Rights

As a data subject under the Philippine Data Privacy Act, you have a number of rights in relation to the personal data pub201 holds about you. You can exercise any of these rights by contacting our support team.

Right to Access: You can request a copy of the personal data pub201 holds about you at any time.

Right to Correct: If any personal data we hold is inaccurate or out of date, you can ask us to correct it.

Right to Erasure: You can request deletion of your personal data in certain circumstances, such as when it is no longer needed for the purpose it was collected. Note that some data may need to be retained to comply with legal obligations.

Right to Object: You can object to pub201 processing your personal data for direct marketing purposes at any time.

Right to Data Portability: You can request a copy of your personal data in a structured, machine-readable format.

Right to Complain: If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

9 Minors

pub201 is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that an account has been created by a minor, the account will be immediately suspended and any collected data will be deleted.

If you believe a minor has created a pub201 account, please contact our support team immediately so we can take appropriate action.

10 Changes to This Policy

pub201 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will notify players via their registered contact details or through an in-platform notification.

The date at the top of this page shows when the policy was last updated. Continued use of pub201 after a policy update constitutes acceptance of the revised policy. We encourage you to review this page periodically.

11 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have concerns about how your personal information is handled, you can contact pub201 in the following ways:

• In-app support chat – available 24/7 through your account dashboard or the pub201 mobile app
• Email – [email protected] (display address only; for fastest response, use the in-app chat)

For responsible gaming concerns, self-exclusion requests, or account limit changes, our support team handles these as priority matters. You can also visit the Responsible Gaming page for self-service tools and guidance.